Bridge
Bridge vs Superset

Superset is open-source BI you host yourself. Bridge handles the ask in chat.

Custom fields, dashboards, exports. Handled in chat by your CSM, on your API. Nothing to deploy or maintain.

Start free guided pilotSee the comparison

Free for 14 days on one of your customers. No card.

At a glance
SupersetBridge
What it's for
Analyst-built SQL dashboards and charts
The one specific view a customer asked for
Who builds it
An analyst, in SQL and the chart builder
Your CSM, in chat
Who runs it
You host and maintain it yourself
Hosted. Nothing to run
Time to a new ask
An analyst builds it against the dataset
Minutes
Custom fields
Defined in the dataset by an analyst
Calculated live on every record
Delivery
A dashboard the customer opens in your instance
A white-labeled link, in the conversation
6 of 12 differences shownSee all

Why choose Bridge over Superset.

Superset is open-source BI your analysts build and you host yourself. Bridge sits on your API and handles the one-off asks your customers make, in chat, with nothing to run.

01Workflow

Handled in chat, not built in a dashboard editor.

Superset is where an analyst builds dashboards and charts over a SQL source you host. Bridge sits on your API. The CSM types the customer's ask in chat, Bridge builds the view, the link goes back in the same conversation. Nothing to deploy.

See the full comparison
bridge_chat
live
Show every load 24h+ late, by carrier and lane.
calling /shipments · grouping by carrier · building view
late-loads.bridge.link/acme
shared
Sent back in the same conversation. No ticket opened.
02Custom dashboards

Built in chat, not against a dataset.

A new dashboard in Superset waits on an analyst to define the dataset and build the charts. Bridge builds the one your customer asked for once, in chat against your API, scoped to that customer and shared as a white-labeled link they open themselves.

Start a free pilot
late_loads_view
shared
loads late
42
carriers
7
avg delay
31h
late by lane
03Custom fields

Calculated live, not defined in the dataset.

Bridge adds calculated fields across every record without an analyst editing the dataset first. No deploy, no instance to update. The field is live the moment the formula resolves.

Start a free pilot
contacts
calculated
ContactActivity 90dchampion_strength
Acme Corp142 events92High
Globex88 events64Med
Initech31 events27Low
calculated live · no schema change
04Custom exports

In their format, not a chart download.

Bridge writes a CSV in the shape your customer asked for, with custom and calculated columns included. Saved as a view they can re-run. Their format becomes the default, not yours.

Start a free pilot
export.csv
custom format
invoicedays_overduepriority_score
INV-204161High
INV-203834Med
INV-210212Low
custom + calculated columnsdownload
05Cost

Hosted, not run by you.

Superset is free software, but you deploy it, host it, secure it, and keep it patched. Bridge is hosted and sits on your API. You pay $199/month for up to 5 connected customers, with unlimited CS seats, and skip the instance you would have run yourself.

Start a free pilot
pricing
from $199/mo
Superset
Free, self-hosted
Bridge
$199/mo
Unlimited CS seats

Where they actually differ.

The capabilities that decide which tool fits the ask in front of you.

Superset
Bridge
Built by your CSM, no analyst
Superset: no
Bridge: yes
Installed on your API in minutes, nothing to deploy
Superset: no
Bridge: yes
Hosted, nothing to run or maintain
Superset: no
Bridge: yes
Delivered in minutes, not built against a dataset
Superset: no
Bridge: yes
Custom dashboards, handled in chat
Superset: no
Bridge: yes
Custom fields without editing the dataset
Superset: no
Bridge: yes
Custom exports in the customer's format
Superset: no
Bridge: yes
Shared as a white-labeled link
Superset: no
Bridge: yes
Customer stays in the conversation, no instance login
Superset: no
Bridge: yes
Per-customer scoping from your API
Superset: no
Bridge: yes
Open source under Apache 2.0
Superset: yes
Bridge: no
Self-host at no license cost
Superset: yes
Bridge: no
Analyst chart library over any SQL source
Superset: yes
Bridge: no
Full control of the deployment you run
Superset: yes
Bridge: no
Verified June 2026superset.apache.org

Should you choose Bridge or Superset?

Bridge sits on your API and handles a customer's one-off ask in chat, hosted. Superset is open-source BI your analysts build and you host yourself. They cover different jobs.

Best for most teams

Choose Bridge

  • Custom dashboards
    The one your customer asked for once, built in chat and scoped to them.
  • Custom fields
    Calculated across every record, live, with no dataset to edit.
  • Custom exports
    A CSV in the customer's format, with calculated columns included.
  • One-off asks
    Anything that does not need an analyst or an instance to run, handled in minutes by your CSM.
Start a free pilot

14-day pilot. One customer. No card.

Different job

Choose Superset only if

  • You want free, open-source BI under Apache 2.0.
  • Your analysts build the dashboards and charts over your SQL source.
  • You have the engineering capacity to host, secure, and maintain the instance.
  • Full control of a self-hosted deployment matters more than nothing to run.

Still deciding which tool fits the ask?

If you want open-source BI your analysts build and you host, that is Superset. If you want a customer's one-off ask handled in chat with nothing to run, that is Bridge.

Start a free pilot
  • 14-day pilot on one customer
  • No card to start
  • Keep Superset for analyst dashboards

The questions we get most.

Yes. They cover different jobs, so you can run both. Superset for the dashboards your analysts build and host. Bridge for the one-off asks your customers make through your CSM.

Yes. They type the ask in plain English. Bridge calls your API, computes whatever needs computing, and builds the view. No SQL. No dataset to define. No analyst pulled in.

Superset is genuinely free and open source, and that is a real win. But free software is not free to run: you deploy it, host it, secure it, and keep it patched. Bridge is hosted, sits on your API, and removes the engineering ticket your CSM was about to open. You pay for the hosting and the work you do not have to do.

Superset is built for analysts to build dashboards and charts over a SQL source, and that is its job. Bridge handles the customer-facing ask that does not need an analyst. If your team wants to build and host its own BI, use Superset. It is a strong, well-supported open-source option.

No. Bridge is hosted only. Superset is Apache 2.0 and free to self-host. If self-hosting open-source BI at no license cost is the requirement, Superset is the right call.

Superset is free and open source under Apache 2.0. There is no license cost. You pay to host, run, and maintain the instance yourself, which is real infrastructure and engineering time (a managed option, Preset, removes that hosting work at a low or free tier). Bridge is $199/month for up to 5 connected customers, with unlimited CS seats. Past 5, pricing moves to enterprise and we size it with you. The pilot is free for 14 days, no card. Different models. See the Bridge pricing page for detail.

Only what your API exposes. Queries are authenticated per session. Per-customer activity logs are on by default. We do not train models on your data.

Still on the fence?Book 20 minutes with the founder

Start handling customer asks with nothing to deploy or maintain.

14 days. One customer. Free. Then $199/month for up to five connected customers, enterprise past that.

Start free guided pilotSee pricing